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Right Support

Right at Home’s abiding rule is that franchise support must be effective. In franchising, the measure of an effective franchise support system is defined by both franchisee satisfaction levels and the results achieved by the individual franchisee and the franchisor. This is measured by satisfaction with the quality and quantity of support, along with both network-wide and individual unit financial success — the definition of “effective”.

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Established, Global
Industry Leader

Large, Protected
Franchise Territories

Comprehensive, Ongoing
Marketing & Franchise Support

Experienced, Executive
Team Leadership

Continued Research & Service Development

Right at Home is a global business, meaning continued research and service development benefits every franchise location worldwide. Our global footprint gives Right at Home franchise owners access to abundant experience and resources.

Research shows the most effective franchise support services provided by the franchisor include:

  • Sufficient staff training at all levels.

  • Effective software development, training, and implementation.

  • Prompt assistance to problem solve for and support the network.

  • Development and execution of effective marketing plans and collateral.

  • The availability of franchise advisory councils and performance groups.

At Right at Home Australia, we deliver the above support and structure to our network.

Our Support Programs

Our RightStart™ new owner training program is designed to set up new owners for success. The two-week program covers all aspects of the home care and support business including human resources, recruitment, care management, marketing, operations, accounting and record keeping, compliance, and systems.

Our RightTransitions™ program assists hospitals and other providers to reduce preventable hospital readmissions and associated costs and ensures a safe patient transition from hospital to home including post hospital care in the home.

Our Dementia Cognitive Support program is designed to help franchisees better support families living with the challenges of dementia and Alzheimer’s disease.

Our RightCare™ program ensures the Right at Home brand is delivered consistently across all channels while improving employee and client satisfaction. Our web-based portal identifies trends across franchise territories and regions so that appropriate training, support, and praise may be distributed companywide.

Our Business Success program enables franchisees to become more efficient, effective, and profitable franchise owners. For ongoing continuous improvement, franchises are allocated to performance groups to collectively highlight differences, create goals and action plans, and share best practices.

Right Benefits

Right at Home delivers on several reasons why you should open your own home care business with us:

1.

Register your interest
Your journey begins here. Simply enter your details and our team will email you an information pack with a personal profile to complete.




2.

Complete Personal Profile
Once we have received your personal profile, we will contact you to organise a 30-minute call.

3.

Initial Call
Our Managing Director will schedule a 30-minute call to speak with you about your profile and next steps.

4.

Begin Market Research
We will send you research guidelines for the home care industry and information on the existing operators in your area. Research is key because you must develop a thorough understanding of the industry and how Right at Home operates before deciding if we are right for you.

5.

Strategy Presentation & Contract Review
We will send you geographic and demographic information on your territory of interest. We will also schedule an online call and present a detailed presentation on our business opportunity, giving you the chance to ask lots of questions. We then send you a detailed document of the franchise and what our contracts look like. This allows you to take legal and financial advice.

6.

Discovery Day
Once you have taken advice and have a full understanding of our opportunity, you will be invited to visit us at our Brisbane Head Office. You will meet our team, have dinner with our directors, meet our franchise owners and clarify your understanding of all aspects of our business. If that goes well, we will offer you a franchise!

Step 1. Express Interest Now

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Collection Notice & Consent: By submitting this form, you consent to us storing this information in our database, contacting you and providing marketing materials to you including by email. We do not sell your information. We are Homecare Group Pty Ltd. For further details see our Privacy Policy.