Right Support
Right at Home’s abiding rule is that franchise support must be effective. In franchising, the measure of an effective franchise support system is defined by both franchisee satisfaction levels and the results achieved by the individual franchisee and the franchisor. This is measured by satisfaction with the quality and quantity of support, along with both network-wide and individual unit financial success — the definition of “effective”.
Established, Global
Industry Leader
Large, Protected
Franchise Territories
Comprehensive, Ongoing
Marketing & Franchise Support
Experienced, Executive
Team Leadership
Continued Research & Service Development
Right at Home is a global business, meaning continued research and service development benefits every franchise location worldwide. Our global footprint gives Right at Home franchise owners access to abundant experience and resources.
Research shows the most effective franchise support services provided by the franchisor include:
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Sufficient staff training at all levels.
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Effective software development, training, and implementation.
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Prompt assistance to problem solve for and support the network.
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Development and execution of effective marketing plans and collateral.
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The availability of franchise advisory councils and performance groups.
At Right at Home Australia, we deliver the above support and structure to our network.
Our Support Programs
Our RightStart™ new owner training program is designed to set up new owners for success. The two-week program covers all aspects of the home care and support business including human resources, recruitment, care management, marketing, operations, accounting and record keeping, compliance, and systems.
Our RightTransitions™ program assists hospitals and other providers to reduce preventable hospital readmissions and associated costs and ensures a safe patient transition from hospital to home including post hospital care in the home.
Our Dementia Cognitive Support program is designed to help franchisees better support families living with the challenges of dementia and Alzheimer’s disease.
Our RightCare™ program ensures the Right at Home brand is delivered consistently across all channels while improving employee and client satisfaction. Our web-based portal identifies trends across franchise territories and regions so that appropriate training, support, and praise may be distributed companywide.
Our Business Success program enables franchisees to become more efficient, effective, and profitable franchise owners. For ongoing continuous improvement, franchises are allocated to performance groups to collectively highlight differences, create goals and action plans, and share best practices.
Right Benefits
Right at Home delivers on several reasons why you should open your own home care business with us: